The appointment by an Account Executive of a translator or a non-translation trading partner will follow a documented SOP.

All partners will have signed a Non-Disclosure Agreement to protect client confidentiality.

GTS translates over 100 different language combinations, so initial screening is done externally through industry accreditation and qualification bodies which once satisfied are then vetted internally for suitability and compliance. The appointment of a non-translation partner will follow a similar procedure.

We work closely with all our partners, operating clear lines of communications at all stages of project procurement.

In addition to Project Management software, GTS operates Intuit Customer Manager software for better resource management and information. All Account Managers and Executives have access to the same database system, so record keeping is both accurate and current.

The ITI (Institute of Translation & Interpreting) professional code of conduct is honoured to help maintain high levels of relationship management and in the unlikely event of an unresolved dispute, a define route for conclusion.

Please do contact us directly for full details of our partner appointment programme.