1. By using our website you agree to be bound by these terms and conditions. If you do not agree to be so bound you should not access or use our website.

2. This website its content and the copyright thereof are owned by GTS. You are not permitted to reproduce any aspect of the website or content, nor to incorporate it into or otherwise store it on your own website or any other publication, whether in electronic format or otherwise. You are also not permitted to mirror the content or modify or reuse the graphics or text in any way in any medium unless you have our express prior written permission to do so.

3. Data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information in accordance with the terms of our privacy policy (hyper link to privacy policy), we cannot ensure or warrant the security of any information you transmit to us via the internet, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

4. GTS regularly monitors and updates as necessary the information contained on this website. Changes to our services or pricing, our terms and conditions and policies or the contents of the website may be made at any time without notice to you. Continued use of our website and/or services will signify that you agree to any such changes.

5. GTS does not accept responsibility for any loss, whether direct, indirect or consequential, which you may suffer as a result of any changes we make in accordance with condition 4 above or otherwise by placing reliance upon any of the information contained on this website. Specifically, we give no warranty, guarantee or other term as to the suitability of our services for your actual requirements. You must therefore check with the appropriate embassy or consulate that the documents you present to us for translation are all those documents that will be required at your destination.

6. Any telephone calls to the numbers given on this website may be recorded for the purposes of training or quality monitoring.

7. Any estimate as to the cost of our services which we provide following your request via this website will be based upon the limited information available to us at that time and is therefore indicative only. GTS reserves the right to increase the price of its services in light of any further information that you may later provide to us or any increase in the cost of providing the services which is outside of our control (for example, an increase in legalisation fees). We will inform you by email of any such increase and full payment of the extra amount must be made before we can provide the required documents.

8. GTS does not warrant or guarantee that this website or any of its links or linked sites are free from viruses. GTS will not accept liability for any losses or consequential losses caused by use of the website, links or linked sites. Furthermore, we do not warrant or guarantee that this website will operate error-free or on an uninterrupted basis.

9. GTS does not warrant or guarantee the accuracy or legality of the content of any linked websites and will not be held liable for anything contained on such websites.

10. GTS reserves the right to amend any typographical clerical or other error or omission to the content of this website at any time without liability to you.

11. In accepting these terms you warrant not to use any device, software or similar to cause damage to the website or may cause interruption or render it less efficient or otherwise affect it to its detriment.

12. Any services that we provide following your request for information or order via this website will be provided strictly in accordance with our Terms & Conditions of Business .(hypertext link to your standard T&C’s)

1 The information we collect and how we use it

When you place an order via our website we need to know some of your personal and contact details. We also need details of the services you require.

We gather this information to allow us to provide the required services to you. The relevant information is then used by us, our agents and sub-contractors to provide our services and to communicate with you on any matter relating to the provision of services and in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message entitled [“Remove from mailing list 1”] to sales@geminitranslations.co.uk.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail message entitled [“Remove from mailing list 2”] to sales@geminitranslations.co.uk.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail entitled [“Remove from mailing list 3”] to sales@geminitranslations.co.uk.

2 Our use of cookies and IP addresses

Cookies are small text files for storing small pieces of data on a web client (ie the web browser on a computer). A web server may store cookies in a user’s browser or request the browser to transmit certain data to the web server. GTS uses cookies and other data capture technology in several ways including allowing you access to the site, to place your order and to diagnose problems. Most web browsers automatically accept cookies but you may edit your browser options to block them in future.

We may also collect IP addresses for the purpose of system administration and problem diagnosis. We will not use this information other than for our own technical purposes unless we are required to do so by law.

3 How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

(Provide details of security measures in relation to the personal data processed. For example do you use firewalls, browser certification technology, limited access, use of passwords etc?)

We also keep your information confidential.

4 Updating your details

If any of the information that you have provided to GTS changes, for example if you change your e-mail address or name or if you wish to be removed from our database, please let us know the correct details by sending an e-mail to sales@geminitranslations.co.uk.

5 Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of our website and/or services will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

6 How to contact GTS

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to [sales@geminitranslations.co.uk].